Good team of painters, excellent work.

Diane P. | Cleveland Hts, OH
May 19, 2017

I have listened to the commercials on WTAM for your service for many years. I decided to try you for a project i just could not complete. The initial call went well. The estimator arrived at the appointed time and took measurements and wrote me an estimate. I found it reasonable and agreed. I was given an electronic copy via email. I signed it electronically and emailed it the next day to David Strahl . I called that day to schedule the work, three weeks later. On the day, the painters did not show up. I called the office an spoke with Robin. She said that the signed estimate was not received. I asked why she did not call on the day I made the appointment for work to tell me she had not received the signed document. She did not know. I resent the same email top her email address this time and asked to schedule the work. I was told she could not give me a solid date she would call back Monday. I called the office Monday after 1100 after having not heard from them. Robin took the call again. I gave her two dates and asked for a firm date so I could plan to have someone at the home when the work was to be done. We agreed to May 19. On May 11th two young men arrived to do the work. Fortunately that worked out and I could be at home for the day and cancel my plans.
The painters did a fine job and did not leave a mess. With the actual work I am very satisfied.
The administrative piece needs work. I am not happy with the way the office personnel handled this work. In good consciousness I could not recommend the service unless I knew anyone I referred to your care would be in better hands.

Rob Y. | Painesville, OH
May 15, 2017

Our painter, George, was very pleasant and did a marvelous job of making our family room look terrific. His work was impeccable. he even came out on a Sunday to do the initial work because of getting backed up with his customers.

Fred S. | Bainbridge Twp., OH
May 13, 2017

They are very detail oriented and thorough.

Phil and Emily T. | Cleveland Heights, OH
May 9, 2017

When sending my deposit, I clearly specified a condition that the interior garage work be done on April 26. It was delayed without receiving notification. With subsequent rain, I had a real mess with the items I had removed. Made for much work when putting the stuff back in.. The work, when done three days later, is top quality and consistent with previous experience.

William S. | Bainbridge, OH
May 6, 2017

I was very happy with the two painters that were here for this project. Nate & Norm -- the were tidy and very respectiful of things in the house and of our convenience. My only tip would be for them to bring additional lighting as they were relying on the lighting in our house which doens't necessarily illuminate every corner. I would definitely hire them again though!

Kathleen & James B. | Shaker Heights, OH
May 1, 2017

Scott and his team were terrific. I was really impressed with the job they did. Our home has been transformed into a place we can be proud of. Scott went over the project from the beginning to the end and addressed every detail with his expertise. So glad we chose Certa and would highly recommend them to family & friends.

Barb G. | Aurora, OH
April 29, 2017

Very good company, the workers are professional and polite. Phil the gentle whom painted my home
was a pleasure to work with , would recommend to others.

Sharon S. | University Heights, OH
April 27, 2017

It was a great experience overall.

Jack W. | Concord Township, OH
April 27, 2017

Great Experience Mr. Strahl is a real professional and his team did an excellent job!

Renee G. | Shaker Heights, OH
April 22, 2017